“Scriptura Engage helps service companies improve customer experience and engagement by providing one central platform for personalized communications. We enable the transition to digital, resulting in cost reduction and a more agile organization”
Key Pains We Help You Solve
- Replace many systems with one
- Deliver communications in the customer’s primary language
- Empower business users to make changes to templates
- Deliver personalized communications to preferred channel
- Leverage legacy systems to become digital first
Some Things Scriptura Engage Can Do For You
- Welcome packages
- HR documents
- Dynamic reports
- Personalized correspondence
Speed Up Digital Transformation
The services industry is one of the most paper-intensive industries in the world. Scriptura Engage was designed from the ground up with true digital output in mind. Design templates to be used company-wide, and simultaneously deliver to print, SMS, email, the web, and other online channels. Leverage legacy systems to become digital first.
“When I go see my clients I need to print a ton of paper.”
“We want to be digital first!”
“It takes me almost 2 hrs to create a contract for a new customer!”
“We have a huge ICT dependency for making changes to document templates.”
“We have too many systems to produce correspondence.”
“Easy integration with our legacy systems is a must!”
Empower Your Business Users
Put your business users in control to create personalized contracts, benefit packages, and reports that provide a superior customer experience. Allow them to customize and automate every step of the process. By reducing reliance on scarce IT resources, cost is reduced and time-to-market is sped up dramatically.
ROI Results At Our Services Customers
Increase Agility and Compliance
A central dashboard displays all relevant information and statistics about your communications. Analyze customer feedback to provide personal, and relevant communications, and eliminate ineffective channels. Tracking gives you a powerful way to remain regulation compliant.
Improve Customer Experience
Provide clear, easy-to-understand communications in your customer’s preferred language and deliver them using their channel of choice. Make business processes paperless by creating engaging mobile applications to capture information and securely push personalized notifications to your business users and customers.
Leverage Legacy Systems
Scriptura Engage is a cross-platform, open standards-based, future-proof solution. It can be deployed in any IT environment including your legacy infrastructure and integrates with virtually all software applications. The platform can be installed in stages and scales to the growing needs of your enterprise.