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Human Resources

Contrary to other sectors the HR industry has quite some experience with the usage of software in its daily operational work. It’s a huge advantage in today’s technological climate. Its rich software history has a downfall though. Many organizations are working with a pile of applications, due to the fact that the HR role has changed drastically over the last 10 years. There’s a need for simplification and the optimization of all document and communication streams.

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Many different tasks, many different communications

Recruitment, personnel admin, onboarding and off-boarding, talent management … HR has many different tasks that involve many different communications, like contracts and appendices, salary slips, employee introduction documents, company car agreements, etc.

The biggest challenge for HR is to reduce the number of systems running, to align it with a centralized communications platform future-proof.

Implement a platform that can:

  • easily integrate with any of your running applications
  • handle complex and sensitive data
  • create any communication or message
  • distribute in any format via any channel
  • offer a user-friendly interface
  • enable interaction
  • allow future technologies
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Improve customer interaction

  • Reduce administration time of your customers
  • Speed up business processes
  • Approach your customers the way they want it
  • Spend more time interacting with your customers and stakeholders
  • Make doing business with you a delight

„Customer experience is not a marketing invention, it is a marketing term giving voice to customer reality.”

Allow your organization some oxygen

  • Drastically reduce printing, sending and archiving costs
  • Consider a balanced combination of standardization and flexibility
  • Save time and money by authorizing the best person in place to compose and distribute communications
  • Speed up administration for improved internal operations
  • Get in return an ambassador instead of a lost customer

Related Resources

Customer Communication Management
Acerta HR Services
B-bridge – Interim
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We can also advise you on the solution that best supports your needs.

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References

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