Olivier Onclin, COO at Belfius Bank, explains the importance of decreasing dependency on slow and complex IT release cycles by empowering the business to create efficient, customer-centric, and multichannel client communications.
Belfius Insurance, a large Belgian insurer, implemented a central communication center for an organization-wide, efficient and transparant document management solution, capable of fulfilling all customer needs.
Scriptura Engage Email Proofing is a cloud based service to test emails in different formats on different devices. By sending it to up to 40 different email clients and creating a screenshot of each, you get to view and review the email before you actually send it to your customers.
Acerta, a company specialized in HR services, shifted from paper to a digital platform for both online data capture and multichannel distribution of millions of documents in an efficient and easily manageable way.
One way to grow market share is to use your customer communications as a differentiator to drive customer behaviour. Companies that offer a great customer experience generate 60% higher profits than their competitors.
Communicating and interacting with your customers, is more than ever mobile. This video illustrates how you can use Scriptura Engage Mobile to drive down costs in creating and deploying output for mobile devices.
Get a view on how you can optimize customer experience by using Scriptura Engage, a customer communications management solution in this short vide. Take a tour and see how to achieve higher customer experience and loyalty with minimal modifications.
Nowadays, you want to be able to customize your product for your customer and personalize the communications they will get. How you can free up working time, receive valuable customer information and increase customer experience? The answer is Scriptura Engage Electronic Forms.
Interactive document composition can be flexible, fast and accurate as well as brand- and regulatory-compliant. Find out how you can easily personalize compliant communications, with Scriptura Engage Interactive Document Assembly!
With a more demanding customer and the amount of communication channels rising, you simply have to be multichannel. This demo video illustrates how Scriptura Egage enables you to automate all this correspondence and communicate on demand, no matter which channels your customers use.
Mobile is an essential element when engaging with customers. The possibilities however are often underused. Let us show you how you can create interactive graphical rich mobile communications in a WYSIWYG environment. No programming skills required.
Keep control over your multi-branded and multi-lingual communications and make them personal. Reduce template design times from weeks to hours without programming, but still show your dedication to your customers. Take a look at Scriptura Engage Document Design in this demonstration.
Harmony Group, an experienced Dutch change management firm specialized in output management, explains how a CCM product can help you place your customer at the center of your operations.
IWI, International Wealth Insurer active in six different countries, creates multilingual communications adapted to every client's needs with a legacy backend AS/400 system in a simple and efficient manner.
Proximus, the largest Telecom company in Belgium, explains how they shifted to a digital-first approach for both data capture by their external sales force during client onboarding and the distribution of service communications with their clients.
TKP, a large service provider to over 30 Dutch pension funds, needed an integrated document solution to make the switch from paper-only to digital-first in a legally complaint manner enhancing customer experience and increasing internal efficiency.