Customers want their communications delivered through their channel of preference; that means online, print, email, mobile, text message or social media. Organizations that are using a multichannel approach have reported a boost in response rates and customer satisfaction, and are delighted with the automation of internal document archiving.
By making use of more affordable, digital channels, our customers have reported up to a 78% cost reduction in their delivery processes.
In this white paper, we take a closer look on how Scriptura Engage offers Multichannel Delivery as a solution and also as embedded component of Scriptura Engage Communication Center. So, a closer look on how you can decrease costs while increasing your customers’ delight by delivering your communications through their preferred channels.