Proximus goes fully digital for service communication

In 2010 Proximus, the largest Telecom company in Belgium, choose a flexible platform for template design to ease the IT department on small template changes and increase business empowerment. The company sends out 25 million multichannel communications yearly through an integrated environment of more than 30 different applications. The company’s external sales force has digitalized the entire onboarding process for more efficiency, less human errors and faster time-to-market.