Sending ‘a communication’ is more than just sending an email or a letter or a text message. It covers the entire flow a message is facing until it has completed its mission. The entire flow, meaning: the source, the creation, the branding, the fixed content and the content variables, the bounces, the reaction to these bounces, the customer’s feedback, the gained information, etc.
A communication center that creates a clear overview of all those insights and aggregates all sent communications significantly simplifies the communication processes. Discover what one central hub providing a 360º view on all communications actually means.