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Enterprise Communication Platform

Scriptura Engage is a customer communication management (CCM) solution to create and deliver personalized communications for print, email, online, mobile, archive, social media or other channels.

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Enterprise Communication Platform

One way to grow market share is to use your customer communications as a differentiator to drive customer behavior. Companies that offer a great customer experience generate 60% higher profits than their competitors.

The Scriptura Engage Enterprise Platform contains all our solutions and features in one integrated platform. It can be assembled to your specific needs.

Turn your communications into a differentiator

Your bills, contracts, statements and proposals can actually change your customers’ perception of your business and generate long-lasting relationships. This is best accomplished with personalized communications delivered the way the customer prefers.

Many companies argue that such a level of personalization is too costly and complex to deploy. But Scriptura Engage is an enterprise solution that leverages data and systems you already have to transform customer correspondence into a highly personalized experience based on customer preferences. Scriptura Engage enables you to get the maximum value out of every customer touch point – from monthly statements to real-time web self-service requests and from email to interactive communications.

Scriptura Engage helps you acquire, service and retain your customer base and build profitable, long-lasting relationships.

  • Bring new life to existing communications and make customer interactions more profitable
  • Reduce development time to create new communications by 70%
  • No need to reengineer or change your current channels, back-end systems or infrastructure
  • Bring down costs by 80% by implementing one strategic communications platform for all business units
  • Response rates increased by 65% by providing relevant communications using the customer’s preferred channel

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Product Tour: Scriptura Engage Enterprise Platform

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Related Resources

Menzis – Health Insurance
Customer Communication Management
Insurance Internal and External CX
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Features

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Communication center

Central customer communications hub for setup, management and reporting

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Document Design & Generation

Intuitive design environment for document composition

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Interactive Document Assembly

Personalize standard communications in real time in a controlled environment

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Multichannel

Deliver and track communications for print, email, online, mobile, social media, text and other channels

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Mobile

Boost customer experience by delivering interactive mobile communications without programming

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Electronic forms

Create and deploy intelligent electronic forms 80% faster without programming

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User management & security

Manage authorities and authorizations

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Diagnostics

Manage your infrastructure

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Document Signing

Sign your documents digitally and reduce operation costs.

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Doccle Connect

Deliver your customer communications to Doccle 50% faster with minimal effort and minimum resources

Found your solution?

We can also advise you on the solution that best supports your needs.

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