An electronic form on your website or mobile application is never a standalone thing. It is the initial step in a business process, like onboarding a client or a request for information. A submitted form will trigger new communication flows, like sending a welcome package to a new customer.
In order to be efficient and effective, electronic forms should not be an island on itself, but need to be an integral part of your communication platform.
Our electronic forms solution can be complemented by other modules of Scriptura Engage to create a better customer experience. For example, when an electronic form is submitted, you could automatically send a confirmation by text message or push notification, present an online document that contains information provided or start producing a welcome package including contracts and personalized offerings and send those to the customer using his preferred channel.
By automating the complete end-to-end process, you will also drastically reduce costs.