Communication process design and integration
An electronic form on your website or mobile application is never a standalone thing. It is the initial step in a business process, like onboarding a client or a request for information. A submitted form will trigger new communication flows, like sending a welcome package to a new customer.
Setting up and managing the different output processes of an organization is a complex task. Scriptura Engage includes an intuitive and efficient designer to create and manage your communication processes.
Users can design an entire output process, from the initial trigger, receiving data, merging templates with data to create pages, adding business rules, adding content to pages and splitting or sorting pages and creating specific output streams that can be delivered to a series of channels like email, print, archive, SMS, online etc.
Exception handling and tracking and reporting is supported.
Integration with 3rd party applications is supported through the use of web services and JMS.