“Automate document creation and execute output processes without programming.”

Visual Process Designer

An intuitive drag-and-drop design environment allows users to design output processes without programming. The design process covers all the steps from the initial process trigger, the reception of data, the merging of data and templates, and the post-processing to creating specific output streams for email, print, archive, SMS, online and such.

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Some of the Features of Process Automation

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Easily manage error and exception handling.

Use conditional processing based on business rules and runtime variables.

Integrate with 3rd party applications.

Execute post-processing activities like sorting, bundling, grouping, and more.

Compose output in different formats like PDF, PCL, AFP, HTML, JPG and many more.

Enrich data before final output delivery.

Want to see a demo of Process Automation?

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Flexible and Extensible

You can extend the out-of-the-box functionality by adding custom steps. You can also integrate 3rd party applications.

ROI Results At Our Customers

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Reduce development time by 70%

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Back-office productivity up by 50%

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Reduce process cycle times by 77%

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Cost reduction of 80%

Want to know more about what we did at one of our customers?

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Communication Schedules

Even the smallest hiccup can have a serious impact on your operations and customer experience. To handle this it is possible to configure and automatically execute fallback scenarios, like sending an invoice on paper when the email address provided is invalid.

Design Once, Use Many

Design templates once and produce communications in different output formats for a variety of different channels including print, sms or text message, mobile, email, web, social and archive. By delivering your communications over your customer’s preferred channel, you drastically increase the customer experience.

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Sounds way too familiar? 
Maybe we can help. Let’s have a short talk to start with!

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Proximus

Video

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“Mobile customer onboarding.”

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Open standards

Leaflet

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“The business case for open standards.”

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2 Min Tour

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“2 Min Product Tour”

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Belfius Insurance

Customer Case

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“Being digital first was a top priority”

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Become more agile

e-Book

Check out our e-Book

“A look at a day in the life with and without the flexibility of CCM platform.”

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Suncorp

Customer Case

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“Replaced more than 40 output applications by 1”

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Improve CX

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“Improve customer experience.”

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5 Design Concepts

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“5 Design Concepts.”

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IWI

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“Multi-lingual communications”

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COLT

Customer Case

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“Improving customer communications in 22 countries.”

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