The 6 best tips for Customer Communications Management(CCM)
It’s important to engage with your customers because engaged customers are loyal, profitable and good advocates of the brand. Improving Customer Communications Management(CCM) is a key factor in this process and the 6 best tips are gathered in this market study to get the best out of your customers.
5 critical concepts to make document design more efficient
It’s important to engage with your customers because engaged customers are loyal, profitable and good advocates of the brand. Improving CCM is a key factor in this process and the 6 best tips are gathered in this market study to get the best out of your customers.
7 Secrets to improve customer communications
Customer communications evolve rapidly and having the right strategy and platforms in place, can improve your customer loyalty. After a study in the market we gathered 7 secrets allowing you to improve on customer communications, and differentiate you from the competition.
Discussion on the value of open standards!
Open a discussion on open standards in your organization, and you might be surprised where this dialog might take you! We started the discussion and discovered how open standards can improve your decisions and impact your business and wrote it down in this market study.
5 Critical Service Design Concepts
In the age of the customer, marketeers need to leverage market intelligence when designing new service concepts. We’ve highlighted 5 critical concepts to keep in mind when designing new service concepts in this market view.
Multichannel delivery with Scriptura Engage and Doccle Connect
With Doccle, you drive down the costs of delivering information, but have you ever thought about how much you could save on the document creation side? Provide your customers even more ways to receive your communications and improve your customer experience.
Scriptura Engage Electronic Forms
Stop providing your customer with forms to print and send back on paper, choose for electronic forms with Scriptura Engage. Discover more about designing, deploying, filling-out and managing electronic forms without depending on the IT department in this leaflet.
Scriptura Engage Interactive Document Assembly (LiveDocs)
Changing a paragraph or a small text in a communication often requires help from the IT department. With Scriptura Engage Interactive Document Assembly (LiveDocs)! you can enable employees to send out personalized communications in a controlled and secure environment.
Scriptura Engage Communication Center
Sending ‘a communication’ is more than just sending an email or a letter or a text message. It’s a complex process with lot’s of variables. Simplify this process with Scriptura Engage, a central communications hub with a 360° view on your customer correspondence.
5 ways to optimize customer communications
Get a view on how you can optimize customer experience by using Scriptura Engage, a customer communications management solution in this short vide. Take a tour and see how to achieve higher customer experience and loyalty with minimal modifications.