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The 6 best tips for Customer Communications Management(CCM)

It’s important to engage with your customers because engaged customers are loyal, profitable and good advocates of the brand. Improving Customer Communications Management(CCM) is a key factor in this process and the 6 best tips are gathered in this market study to get the best out of your customers.

5 critical concepts to make document design more efficient

It’s important to engage with your customers because engaged customers are loyal, profitable and good advocates of the brand. Improving CCM is a key factor in this process and the 6 best tips are gathered in this market study to get the best out of your customers.

7 Secrets to improve customer communications

Customer communications evolve rapidly and having the right strategy and platforms in place, can improve your customer loyalty. After a study in the market we gathered 7 secrets allowing you to improve on customer communications, and differentiate you from the competition.

Discussion on the value of open standards!

Open a discussion on open standards in your organization, and you might be surprised where this dialog might take you! We started the discussion and discovered how open standards can improve your decisions and impact your business and wrote it down in this market study.

5 Critical Service Design Concepts

In the age of the customer, marketeers need to leverage market intelligence when designing new service concepts. We’ve highlighted 5 critical concepts to keep in mind when designing new service concepts in this market view.

Enhance your electronic forms with 10 tips

When providing a better customer experience and maximizing efficiency in electronic forms, don’t forget to get your hands on these 10 tips we gathered by studying our Scriptura Engage Forms Customers. Discover this invaluable resource!

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Provide better CX trough a customer communication platform.

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