The shared service center within Randstad Group BeLux offers services to her two internal partners: Randstad and Tempo-Team (two important players in the staffing and HR industry). The services provided by the shared service center are driven by state-of-the-art technology and cost efficiency.
State-of-the-art, because Randstad Group values innovation and renewal. Cost efficient, because their ICT services are developed and managed for multiple partners, which leads to valuable benefits when it comes to economy of scale. This economy of scale also bundles expertise.
The human resources industry has low brand loyalty and yet a huge number of customers. The industry is also very dependent on the economy.
Read more on how they maximized their flexibility.