Proximus is a large and important telecommunications company in Belgium offering mobile and fixed phone lines, internet and digital television for consumers and businesses.
As well as video conferencing, meeting services and storage in the cloud for which Proximus maintains 12.376 square meters of data center size. The company employs more than 13.000 people in 2.000 offices and is active in telecommunication, IT and media. The group achieves a turnover of 6 billion euros and has more than 5,7 million customers.
Read more on how this customer-centric and personalized approach influenced both Proximus’ client acquisition and client retention by improving customer experience.